Once we've had our initial discovery call and agreed on the right package for your needs, we can typically match you with a VA and begin the onboarding process within 3 to 5 working days.

This is one of the biggest advantages of using an agency rather than a solo freelancer. If your dedicated VA is away, we ensure seamless cover by stepping in to handle your essential tasks. Your business support never stops.

We take data security and confidentiality extremely seriously. All our VAs sign strict Non-Disclosure Agreements (NDAs) before they begin working with us. We use secure password-sharing tools (like LastPass or 1 Password) so you never have to hand over raw passwords, and we are fully compliant with UK GDPR regulations.

We adapt to your preferred working style. Most of our clients communicate with their VAs via email, Slack, Microsoft Teams, or WhatsApp. We also recommend a brief weekly video call (via Zoom or Google Meet) to align on priorities for the week ahead.

No. We believe in flexible support that works for you. Our standard packages operate on a rolling monthly basis with a simple 30-day notice period if you need to pause or cancel the service.

Absolutely. Business fluctuates, and your support should too. You can scale your hours up during busy periods or scale them down during quieter months. We just ask for 30 days' notice to adjust our resourcing.

Our VAs use professional time-tracking software (such as Toggl or Clockify). We track our time to the minute, meaning you only ever pay for productive work. The clock stops when we take a break or step away from our desks.

Yes. All &Breathe VAs are based in the UK. This ensures there are no awkward time zone delays, no language barriers, and a deep understanding of UK business culture and working practices.

Just ask! The services listed on our website cover the most common requests, but our team has a wide range of diverse skills. If you have a specific project or task in mind, bring it up on our discovery call and we will let you know if we have the right expertise in-house.

When you hire an employee, you are responsible for a fixed salary, employer National Insurance, pension contributions, holiday pay, sick pay, recruitment fees, and providing office equipment. With &Breathe, you pay a single flat monthly fee for productive hours only. There is no HR admin, zero risk, and total flexibility.